Processing of Your Personal Data

Our online store is committed to protecting the personal data of its customers. We are therefore dedicated to ensuring the highest level of protection for your data, in compliance with current European and French regulations.

Data Collection

You can browse this site anonymously. However, to provide you with personalised services, we may ask for certain information. This information may be used to respond to your contact requests or to send you newsletters for advertising purposes.

If you make a purchase on our online store, we will collect certain personal data to properly process and track your order, ensure after-sales service, and offer you promotional deals.

By providing this information, you agree that it will be processed by our services for the purposes specified on each collection form.
The data provided during an order may be shared with third-party providers for the purpose of processing your payment, delivering your order, and collecting customer reviews.

No other use of your data will be made without your prior consent.

Data Retention Period

Personal information collected solely for a contact request will be kept only as long as necessary to process your request, which will not exceed two years. However, if this contact request leads to a long-term engagement, your data may be retained for the duration of the commercial and technical agreement.

Data collected as part of a purchase on our online store will be retained for up to 10 years from the date of the last order.
However, they may be deleted before this 10-year period if the client requests the complete deletion of their account and the associated information.

Access to Your Data

In accordance with the Data Protection Act, you have the right to access, rectify, or delete your personal data by contacting us via our contact form , by phone, or by postal mail.
Any request must be accompanied by a valid proof of identity.

We are committed to responding to your access, rectification, or deletion requests within a reasonable timeframe, not exceeding one month.

Newsletter subscriptions can be cancelled by clicking the "Unsubscribe" button at the bottom of the emails received.

Data Confidentiality

All our data is stored in Europe by providers complying with European data protection regulations. To ensure the security and confidentiality of your information, all our connections are encrypted.

Access to this data is restricted to individuals handling your request, namely the owners of this online store, as well as the following external providers:

• Payment services (bank and PayPal): sharing of personal information.

• Transport and delivery companies: sharing of postal addresses, emails, and phone numbers.

• Customer review services: sharing of personal information and emails.

Banking Data

To ensure secure online payments, our online store uses the services of a certified banking provider, Crédit Agricole, guaranteeing the confidentiality and integrity of cardholder data.
When you choose to pay by credit card, you are redirected to the secure site of our bank. Your payment data is encrypted and transmitted directly (without passing through our site or services) to the secure servers of our bank. They are then processed by Crédit Agricole services.
Neither our customer service nor any other member of our company staff has access to your banking details at any time.

This privacy policy may be modified or supplemented at any time to comply with legislative, regulatory, or technological developments related to personal data processing.